Sunday, April 15, 2007

Family Business

My family and I are co-workers. My name is Ryan Grant, and I am the grandson of the founder - Mr. Charles R. Grant. My grandfather started his business in Washington, DC, in 1953. Today, we are a third-generation independent insurance agency that has been specializing in personal and commercial insurance for over 50 years.

I currently work with my dad (C. Ridgely Grant), my mom (Linda Grant), my sister (Ashley Grant), and my uncle (Granny Grant) on a daily basis. Additionally, we have another employee, Judi Godbey, who may not be a blood relative, but she is essentially a part of our family since she has worked with us for over 20 years.

Over the years, I have seen many family-operated businesses open and close. It seems as though the WalMarts, Home Depots, and Targets, are taking over in
today's big business world. However, we have found that some things are still done better the old fashioned way.

W
e have stayed loyal to our customers and maintained the importance of personalized service. We believe that our customers should not have to press 0 to reach customer service or press 1 if they would like to hear an infinite amount of options in either English or Spanish. If you call us, then you can speak to us directly---plain, and simple. It is almost too simple, but our responsiveness and attention to detail have become our competitive advantage.


The next time that you call your insurance representative or Geico or whomever, just remember that the Grant family has been doing this for 53 years. There are not many companies in the DC metropolitan area that can say the same. Our experience and longevity is an invaluable asset that cannot be bought by a larger company.

Please give us a call if you have any questions about your insurance, or if you are tired of speaking to an automated answering machine. We welcome the opportunity to serve you and discuss your insurance needs. We are your local independent insurance agency, and we look forward to serving you and your families for the next 50 years. Thanks for stopping by and visiting our website!